Frequently Asked Questions

AurumWorx provides services nationwide across all 50 states. We have teams strategically located throughout the country to serve both residential and commercial clients in major metropolitan areas and surrounding communities. Our network ensures prompt service delivery and local expertise wherever you are.

Getting a quote is easy! Simply fill out our contact form on the homepage, call us directly, or send an email. We'll schedule a free consultation to discuss your project requirements and provide a detailed estimate within 24-48 hours. There's no obligation to proceed.

Yes, AurumWorx is fully licensed, bonded, and insured in all states where we operate. We carry comprehensive general liability insurance and workers' compensation coverage to protect both our clients and our team. Proof of insurance is available upon request.

Yes, we offer flexible financing options for qualifying customers on larger projects like pool installations, sports facilities, and major home renovations. Our financing partners provide competitive rates with terms ranging from 12 to 120 months. Ask about financing during your consultation.

We stand behind our work with industry-leading warranties. Pool installations include a 10-year structural warranty and 5-year equipment warranty. HVAC systems come with manufacturer warranties plus our 2-year labor warranty. Sports facilities include comprehensive coverage. Specific warranty terms are provided in your project contract.

A typical inground swimming pool installation takes 6-12 weeks depending on the size, design complexity, and local permit requirements. This timeline includes excavation, structural work, plumbing, electrical, decking, and finishing. Weather conditions may affect the schedule in some regions.

We install all types of residential and commercial pools including gunite/concrete, fiberglass, and vinyl liner pools. We also build infinity/vanishing edge pools, lap pools, plunge pools, and custom designs. Our team can create virtually any shape or size to fit your property.

Yes! We design and construct beautiful koi ponds, natural swimming ponds, decorative fountains, waterfalls, and other water features. Our pond installations include proper filtration systems, aeration, and landscaping to create a natural ecosystem that requires minimal maintenance.

Yes, most municipalities require permits for pool installations. We handle all permit applications, inspections, and compliance requirements as part of our service. Our team is familiar with local codes and regulations in each area we serve.

We build a wide range of sports facilities including basketball courts, tennis courts, football fields, soccer fields, baseball diamonds, golf courses, putting greens, pickleball courts, and multi-purpose athletic complexes. We handle both residential backyard courts and commercial/professional-grade facilities.

Backyard basketball court costs vary based on size, surface material, and features. A half-court typically ranges from $15,000 to $45,000 depending on the surface type (concrete, asphalt, or sport tiles), line striping, hoops, and any additional features like lighting or fencing. We provide detailed quotes after site evaluation.

Yes, we install premium artificial turf for sports fields, putting greens, playgrounds, and residential lawns. Our synthetic turf solutions reduce water usage, eliminate mowing, and provide consistent play surfaces year-round. We offer various turf types optimized for different sports and applications.

Absolutely! We design and construct custom golf courses from practice greens to full 18-hole courses. For smaller properties, we can create putting greens, chipping areas, and par-3 practice holes. Our golf course architects work with any terrain to maximize playability and aesthetics.

Yes, we offer 24/7 emergency plumbing services in most service areas. Whether it's a burst pipe, major leak, or sewer backup, our emergency response team is available to address urgent issues quickly. Contact us anytime for emergency assistance.

Our HVAC services include installation, repair, and maintenance of central air conditioning, furnaces, heat pumps, ductless mini-splits, and commercial HVAC systems. We also offer indoor air quality solutions, duct cleaning, and energy-efficient upgrades.

Yes, we have extensive experience with commercial and municipal projects including stadiums, athletic complexes, community pools, commercial HVAC systems, and large-scale plumbing installations. Our commercial division has completed projects for schools, universities, municipalities, and private businesses.

Our process includes: 1) Initial consultation and site assessment, 2) Custom design and proposal, 3) Contract and deposit, 4) Permit acquisition (if needed), 5) Construction and regular progress updates, 6) Final inspection and walkthrough, 7) Project completion and warranty activation. We keep you informed at every step.

For major projects like pools and sports facilities, we recommend scheduling 2-4 months in advance, especially during peak seasons (spring/summer). Smaller projects like HVAC or plumbing work can often be scheduled within 1-2 weeks. Emergency services are available immediately.

Payment schedules vary by project size. Typical structures include a deposit (10-25%) upon contract signing, progress payments at key milestones, and final payment upon completion. We accept checks, credit cards, and financing. Specific payment terms are outlined in your contract.